What to do if cute soft toys is damaged during shipping?
Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until Dongguan Yourun Toys Co., Ltd. arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.
As a sizable enterprise in China, YouRun is now serving many customers by inventing and producing newborn baby soft toys for them. YouRun is mainly engaged in the business of animal plush toys and other product series. The mechanical parts of YouRun indoor pillows, mainly electrode current collector foils, tabs to take off the current, external terminals, the case, and seals, are specially designed to meet safety targets. Its cute appearance attracts a lot of people's attention. our team will provide help for our customers from design to installation and operation. The colors on the product won't fade easily.
Favored by customers is the wish for we in the long run. Contact us!